Customer Testimonials

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Google Oct 2, 2023

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DealerRater Oct 2, 2023

All employees were very friendly and great to work with. The new dealership building was amazing! This is the second vehicle we've purchased and worked with Paul each time. Service has been great!

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DealerRater Oct 1, 2023

Friendly and great to work with I love my new car and would recommend Becky to anyone

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Google Sep 29, 2023

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DealerRater Sep 28, 2023

The dealership was well organized and meet my expectations for my trade in and had have a vehicle that meet my needs.

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Google Sep 28, 2023

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Google Sep 28, 2023

Our Salesperson Almin made our purchase so smooth ! I will recommend them to everyone! He drove my new vehicle to my home which was over an hour away from the dealership , best service ever ! Thanks to Brad, Almin, and Tony

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DealerRater Sep 26, 2023

Luther Park Place Motors was extremely attentive, caring, and professional! Almin was very accommodating and answered all of our questions! The sales tax associate was also professional!

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Google Sep 26, 2023

Bram was extremely helpful and was honest throughout the process. Terrific transaction!

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DealerRater Sep 25, 2023

Salesperson had great communication. Honest about vehicle, condition, and was easy to work with on the purchase. It's a distance from where I live to the dealership but worth the travel to work with Brayan.

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DealerRater Sep 25, 2023

Overall a very nice staff. The dealership building was impressive with excellent car selection. Sales staff was amazing, very attentive to my needs and questions.

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DealerRater Sep 23, 2023

I like them enough to go back and purchase a second car this year. We now have TWO BMWs!

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DealerRater Sep 23, 2023

Very personable, knowledgeable, relaxed sales and support staff. Pleased with my first purchase so far will let you know about service accommodations after first visit

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Google Sep 23, 2023

I had the pleasure of meeting Mitchell who made my experience at Rochester Audi very pleasant. He was informative, easy to work with and made our transaction stress free. 10/10!

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Google Sep 23, 2023

Mitchell Meuer was amazing! Best sales person I've ever worked with!!

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DealerRater Sep 22, 2023

I had a very favorable experience working with Sergei. He was very knowledgeable about all aspects of all the cars I looked at, he was honest, transparent, very helpful, and went above and beyond to make certain that I knew and understood all of the aspects of the car I was purchasing through him

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Google Sep 21, 2023

I’m going to thank a lot for Bryan and Tony and ll park Luther Employees.

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Google Sep 21, 2023

Always great service from Joshua. Best service advisor. I can call anytime and if he does not answer he calls back within 3-5 minutes. Has always made me feel that I am the priority. Thanks Joshua for your exceptional service.

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DealerRater Sep 20, 2023

The dealership is incredibly clean. The personnel, from the front desk staff to the agents are kind and helpful. The response time was quick and all questions were thoroughly answered.

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Google Sep 18, 2023

Great guys to work with, Mitch and Tony were very upfront and honest. Thank you!

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Google Sep 18, 2023

My wife and I came to look at cars on Saturday. Our salesman was Karl. He is a very friendly and knowledgeable salesman. He showed us a few SUVs and he came with on the test drives as well. Talking with us the whole time. We ended up buying a very nice Lexus. Also the rest of the staff are very friendly as well and they showroom is very nice. Thank you

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DealerRater Sep 18, 2023

Both my wife and I had an OUTSTANDING experience with the car shopping at Luther VW in Rochester. Our sales person Rebecca (Becky) was professional and great to work with, not once did we feel pressure to make a purchase. She was also very knowledgeable about the new ID.4 that we came in to look. If she did not know she would find the answer(we love the honesty). Rebecca and the staff at Luther VW where a big part as why we chose to buy the ID.4 that day. We would recommend going to seeing Luther VW in Rochester ...

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DealerRater Sep 16, 2023

Great service from everyone at Park Place. I placed an order for Performance Center Delivery and it was handled flawlessly. Even thought it's a little drive I hope to check out their service department as well.

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Google Sep 14, 2023

Park Place Motors is consistently a pleasure to work with. We’ve bought and/or leased cars with them for decades.

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Google Sep 13, 2023

Very Professional! Great Experience!

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DealerRater Sep 13, 2023

Had an excellent experience at Luther Park Place!! Everyone was professional and friendly and I could tell they worked to get me the best deal possible for my car! Never in a rush to get you out the door and everyone goes the extra mile. Especially impressed with Aaron Bianchi for taking the time to get us through the financing part explaining each step with ease and being patient throughout the process making sure we walked away happy!

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Google Sep 13, 2023

Sam is great! Makes sure I get taken care of every time I stop in.

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DealerRater Sep 12, 2023

Great and friendly service and a superb selection of vehicles. Brayan was great to work with, friendly and knowledgable.

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Google Sep 11, 2023

Great professional sales experience from friendly people! This is our second car with them and we will be back for more.

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Google Sep 11, 2023

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Google Sep 10, 2023

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DealerRater Sep 8, 2023

Paul did a wonderful job showing the details of the car. Financial paperwork was cumbersome with some of the info they required and getting sold on wax jobs and warranties was painful.

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DealerRater Sep 8, 2023

Karl Schmidt was our Sales Consultant and Kate arranged all the financial paperwork. They both were amazing to work with and I highly recommend Luther Auto. Karl was our first point of contact. He coordinated our test drive and all steps along the way, and he followed up even after the purchase was done to make sure everything was going well.

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Google Sep 6, 2023

This was our first time to buy a car from this dealer and our experience was super. We were greeted and helped by Sam. He was very nice, knowledgable and patient. He answered all our questions clearly and helped us to decide which car to end up buying. He was honest about the price and offerings we could get and treated us like your neighbors, a big factor that made us to buy one at our first visit. From test driving to final delivery, he demonstrated all functions and features and made sure we familiarized with everything. Haven't driven ...

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DealerRater Sep 4, 2023

It was a pleasure to work with Cole Kundert. He was professional, knowledgeable, and helpful. I will recommend him to my friends. I'm happy that this dealership is available in my community.

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DealerRater Sep 3, 2023

Overall good experience but there was poor communication about a car that was in production. We then had a good experience once it arrived.

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Google Sep 2, 2023

Over all not bad. I wasn't pushed into buying what I was looking at; and I was looking at multiple cars at multiple dealerships. When I asked a very specific question about the car, they looked into it and got back to me in about an hour. The signing of papers still takes some time, I guess that is to be expected.

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Google Aug 31, 2023

Always a great experience!

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DealerRater Aug 30, 2023

The best new car buying experience I have ever had. Karl Schmidt helped me navigate through all of my concerns and questions. I am a very happy happy customer and will definitely buy my next car from Karl. Best trade and best pricing!

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Google Aug 30, 2023

Great service with delivery of my new car. Thanks to Paul and Tony.

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DealerRater Aug 29, 2023

We were very happy with our experience, they were friendly and made the process easy. We will definitely continue our future business with Park Place.

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DealerRater Aug 28, 2023

Good communication throughout. Very responsive, adaptive, and thorough. Would recommend! Paul was great to work with.

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Google Aug 28, 2023

Very pleased with another Luther Auto Group dealership. Found a 2021 Ram online at this dealership called to make sure the vehicle was still on the lot before I took a drive down from St Paul to take a look at the vehicle. The truck was very clean and well maintained had less than 30,000 miles on it and beat the price from most Twin Cities dealerships from $1,500 to $2,500. Returned the next day with my wife to pick up the truck and we were in and out of the dealership in about one and a half hours. Our salesperson Bram Baier got ...

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DealerRater Aug 27, 2023

They did a great job. They answer their questions. They gave a very fair price.

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DealerRater Aug 27, 2023

DJ is always so helpful and professional. This my second vehicle from him. I will defiantly be back. He’s the first car salesmen that has been honest and trustworthy. I will be sending my friends and family to him.

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Google Aug 26, 2023

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DealerRater Aug 26, 2023

Bryon did a great job and the service to deliver was very important to us.

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Google Aug 25, 2023

Excellent, timely service provided by Tony Johnson and Michael Bangs with my trade in for a new vehicle. I especially appreciated their assistance in setting up the features on my 2023 Audi Q5. This is my third vehicle purchased at Park Place Motor Cars.

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Google Aug 24, 2023

Becky and Tony were both awesome I would definitely recommend Park Place Motors to anyone I know looking for a car

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DealerRater Aug 24, 2023

We live in St. Cloud, MN, worked online via emails and text. Picked up the car a week later, ready to go. Great customer service. Highly recommend!!

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Google Aug 23, 2023

Our salesman, Paul, was wonderful and got us into our perfect car! We couldn't have been happier with our car buying experience.

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DealerRater Aug 23, 2023

I’ve purchased two new Audi Q8s and my daughter purchased a VW Atlas from Paul Betcher. His service and attention to detail have been excellent. I wanted a certain color of Q8 that they did not have in stock, but they located one in Iowa, and brought it to Rochester. I live in the Twin Cities, but it’s worth the drive to Rochester, because they are so good! Park Place doesn’t play pricing games like the Audi dealers in the Twin Cities do; no LoJack and paint sealants added to inflate the price. My next new ...

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DealerRater Aug 23, 2023

Very good sales man and sales manager. they are patience and nice. of course the car works well. Hope every thing goes well.

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DealerRater Aug 22, 2023

Paul quickly got information to me about a vehicle I saw online and was interested in and sent it all to me right away. He was a great straight forward salesman. I am happy with the vehicle I bought. I am from out of town and this is the first used vehicle I have bought from your store. I am very pleased with it.

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Google Aug 20, 2023

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DealerRater Aug 19, 2023

Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purchase I have ever been apart of. We will certainly be back!

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DealerRater Aug 18, 2023

This is the third car that I’ve bought at Park Place Motors and there’s a reason I keep coming back…excellent service and great cars.

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Google Aug 16, 2023

Great team, made the process really easy and enjoyable.

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Google Aug 15, 2023

They are a great team! They stand behind their promise to their customers and are so professional and friendly!

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Google Aug 14, 2023

Bram was awesome helping me find the vehicle I wanted and ensuring a smooth sales experience. The whole team made everything easy. No hassle, no need to haggle, they gave me a good price, good value for my trades and we're knowledgeable and courteous throughout the process.

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DealerRater Aug 14, 2023

Between original encounter and delivery trade in dropped $6000. When questioned they adjusted $5000. I feel they still owed me $1000. Not to argue but feel I was somewhat taken advantage of maybe?

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DealerRater Aug 12, 2023

Everyone did a great job, happy with my m240i xdrive, and the service overall was above and beyond with delivery. Thank you all.

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Google Aug 12, 2023

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DealerRater Aug 6, 2023

pays to stay open a little later than the other guys. I called late, made an apointment to test drive for the next day and made a purchase

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DealerRater Jul 30, 2023

Clean, friendly, approachable, energy, good vibe, negotiates, teaching about vehicle, expensive, bright, pressure, willing, sold

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Google Jul 26, 2023

Professional staff in the service department are always attentive, responsive, and engaged to provide Superior service with original factory parts work without defects or early failures in performance. Amazingly, my Audi Q5 performs well daily on cross country trips and local 200 mile trips smoothly and effortlessly. We are thankful for the car and service workers like Josh and his crews.

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DealerRater Jul 24, 2023

The staff were ALL courteous friendly and knowledgeable The most impressive was their unquestionable honesty.

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DealerRater Jul 20, 2023

We had a very nice and knowledgeable salesman. His name was Cole. They did our paperwork quick and Efficiently along with giving us drinks and snacks as we waited. Our car was detailed, clean and full of gas before we left to go home.

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DealerRater Jul 20, 2023

The best experience ever with buying a new vehicle. Met with Becky, she found just what we were looking for on their lot. Took it for a test drive, put a deposit, down to think about for a night and went back the next day to purchase. Becky and Aaron, in the finance department, made everything so easy. Would highly recommend!

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DealerRater Jul 20, 2023

They were very professional. I wish they had a Q3 that I could have tested. I had to go to another dealership to do that.

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DealerRater Jul 18, 2023

Great service & the staff were very easy to work with to get me in an amazing car! Will come back in the future to make another vehicle purchase.

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DealerRater Jul 18, 2023

Great experience! Excellent customer service! They listened and matched us up well with a car which was road ready and nice and clean. We are very satisfied!

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DealerRater Jul 16, 2023

Accommodating. Has a female sales consultant that is easy to work with. Nice vehicles to choose from.

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DealerRater Jul 14, 2023

They were very easy and accommodating with which to work..I don’t appreciate the 15 word minimum.

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DealerRater Jul 7, 2023

We felt privileged to buy my first Audi and Karl made us feel so special. Everyone at the dealership was very welcoming. We will definitely recommend Karl and Luther Motors in the future.

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DealerRater Jul 6, 2023

This dealership has very good customer service and great prices for cars and overall a very good dealership.

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DealerRater Jul 6, 2023

He greeted us as soon as we walked in and helped us find the perfect car with no pressure or up sale.

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DealerRater Jul 5, 2023

Professional and efficient process. Very easy to work with! Everyone I interacted with was great.

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DealerRater Jul 3, 2023

I have owned over 60 cars and I would rate Paul as one of the most insightful and asked great questions and listened to our answers. He made sure that I knew the car’s operation before I left. He came in on his day off and stayed until all my questions were answered.

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DealerRater Jul 2, 2023

Staff was very polite and helpful. New facility is spacious and comfortable. Location is good.

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DealerRater Jul 1, 2023

Karl has been very responsive and answered all my questions. Though this was a remote transaction I felt good about the interaction and everyone I dealt with was helpful and professional. Highly recommend this dealership!

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DealerRater Jul 1, 2023

Sergei and Demetrius were awesome. They helped my wife and I get into the exact car we wanted and we have been very happy with their service and professionalism. I’ll recommend this dealership to anyone looking for a new car.

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DealerRater Jun 30, 2023

Great customer service from super nice people. If you are there to make a deal And buy a car these folks will take great care of you. Thanks

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DealerRater Jun 29, 2023

They were very helpful and willing to help, I did not feel like I was being pressured into buying a car

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DealerRater Jun 27, 2023

Excellent services! Karl was great taking his time with us. A+ even if he is young!!!!

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DealerRater Jun 27, 2023

One of the easiest vehicles I ever bought. Only concern, they cashed my check without prior approval. They agreed to hold it.

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DealerRater Jun 24, 2023

Great experience! I had Mitch help me and I’m very happy with the car I got. So helpful with explaining everything from start to finish. I explained everything that I was looking for and sure enough I was heard. Highly recommend coming here for your next vehicle! Everyone is so nice and friendly!

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DealerRater Jun 23, 2023

Very friendly staff and clean/trendy establishment. I was greeted with a friendly smile and helped out the minute I walked through the door. Becky and Kate helped make purchasing my first vehicle to be an easy and fun experience. Both of them answered all my questions and educated me on everything I needed to know.

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DealerRater Jun 23, 2023

Awesome service and friendly staff that reassured me I was buying a vehicle from the right place.

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DealerRater Jun 21, 2023

Karl at Luther Park Place was awesome. Made the process super easy, no pressure, gave us options. 2nd new car at Luther and both were super easy processes and extremely professional!

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DealerRater Jun 18, 2023

Sam was great to work with on our car purchase. We will definitely go back to him for our next vehicle purchase.

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DealerRater Jun 17, 2023

We are in our 60's and Karl was the best sales experience yet. His tutorial on the car was beyond expectations. The experience with Karl would make us want to drive the 4 hours to buy from him again. He was professional and welcoming.

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DealerRater Jun 17, 2023

The dealership was very responsive to our needs. Everyone was very professional and helpful. Paul did a great job.

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DealerRater Jun 17, 2023

Everyone we worked with at this dealership was very friendly and knowledgeable. We enjoyed our test drive with Beck, and her willingness to answer questions was very much appreciated. Becky went above and beyond to address a specific concern we had about the car, for which we were very grateful.

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DealerRater Jun 16, 2023

We enjoyed our time at Luther the customer service was amazing! Thank you for spending the time with my wife and I to put us in a great car

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DealerRater Jun 10, 2023

This was a truly wonderful experience. They very knowledgeable, friendly and professional. They took good care of us, gave us a good deal on new Audi and answered all our questions.

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DealerRater Jun 10, 2023

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DealerRater Jun 9, 2023

Great place to buy a car! Everyone went above and beyond to ensure a very smooth buying experience. Overall excellent customer service!

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DealerRater Jun 3, 2023

Karl was awesome to work with. He took extra time and made sure we were completely happy. The buying process was easy, and felt appreciated during.

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DealerRater May 30, 2023

Dealership was clean and welcoming although part of it is under construction. The vehicle was on a different lot but it did not inconvenience anything. We ended up at the lot where the vehicle was but could not find the actual building. Our sales consultant, Karl, came up to our vehicle and told us to go just up the road and he would meet us there. Karl was one of the best sales consultants. I was the most impressed by how well he listened to what we were looking for and the transaction worked out smoothly. He kept us updated ...

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