Geoff was thoughtful, knowledgeable and engaging. I won’t hesitate to return or refer others to the dealership.
Extremely courteous and helpfull when I required information and clarification. Salesperson, Nicole was respectful and well versed respective to knowledge of vehicle. I would strongly recommend Nicole as a sales person to assist in the purchase of a vehicle.
Nicole was great! Awesome personality,connected with me right away. I have already recommended her to my friends.
Had a great experience at Park Place we will be back. We will recomend them to family and friends. Very willing to answer questions and refer to correct area for service and information. Came in for a used vehicle came back the next week with other car for airbag recall. Thanks Park Place Motors!
The staff were very courteous and professional from the minute we drove in until the purchase of our new car was complete.
Worked with Geoff on our trade in and it was a great experience.
Service was excellent and Katie Gallagher was amazing. Didn’t go to buy a vehicle but because service was so great- we left the dealership owning a new BMW❤️❤️
Nicole is fantastic! She was very helpful with my husband and I when we came to the dealership to check out a vehicle. We could tell she was very knowledgeable, kind and compassionate about her job and the way she handled herself. Nicole was an absolute joy to work with we would highly recommend you look her up at Park Place Motors in Rochester Minnesota if you’re looking for a vehicle.
As the purchaser of fleet vehicles, I have found Sam at Park Place to be very easy to work with and responsive. I recently left a dealer in the Metro due to continued issues on what should be a simple process. Park Place has done a great job! I will continue to use them for my fleet cars.
We were very pleased with our experience with Park Place. Sam Castelli was a perfect fit as our salesman. He is a true professional and provided us with excellent customer service. Thank you for a truly great automobile purchase experience. We will suggest your dealership to family and friends.
My experience buying an electric car for the first time went smoothly and Almin made it stress free and fun! There are no bargains these days but I trusted that I was getting a fair deal for a fantastic car!
Wendy Permann and her team were great with my most recent vehicle purchase. It can be stressful due to the auto chip shortage but she was easy to work with. Shout out to Tony Johnson with the finance department and Gregory Nicoson in parts.
I liked being greeted & having all of my questions answered about purchasing my first EV. Geoff Buchholz had a pleasant, honesty about him that was refreshing and helped make my decision easy. I am a proud new owner of an Audi e-tron!
The staff at Park Place BMW is amazing! Kate, my sales person, was very thorough with her delivery and explained all the features of my new X5, Tony in finance had everything ready when I arrived-he made things very simple. Brad, the General Manager, was so helpful throughout the entire order process! I will definitely be back to service my BMW at Parkplace and to recommend them to all of my friends!!
Easy to work with and very friendly staff. I am happy with my decision to buy there.
Everything was all good Nothing out of the sorts Easy, simple, nice staff, glad you are improving you dealership
Had a great a experience. While buying a car these days is not as it used to be, I drove off with my new VW the next day. Keelan Newman and his team was very genuine and professional.
DJ was so helpful to us. Answered our questions, Always courteous. Tony, in finance, was also very helpful. Very pleased with my vehicle.
I was treated with much respect. I felt like I was the only customer. Thank you.
We had a great experience with our auto purchase from Luther Park Place in Rochester.
Nicole was great to work with! She was very personable and wasn’t pushy about anything. She made me feel confident in my purchase and showed she cared about it being the best for my needs. I would 10/10 recommend Nicole to anyone!
I highly recommend Park Place. Almin and James were very helpful and efficient! Everything went smoothly.
Nicole was helpful on the phone setting up our appointment and was ready for us when we arrived. She was honest about her knowledge and found out the answers for things she didn’t know instead of just making up an answer. She made the process as smooth and quick as she could. Would definitely purchase another vehicle from her.
Excellent all around!
Sam was our salesman, he from the beginning was extremely helpful, professional and always there to answer any questions. We really enjoyed our shopping experience there. We ordered an x7 and it got to the dealership super fast, my husband is now thinking about getting another bmw. We loved our experience, and we hope to keep having a great experience throughout the yrs with my new car. Thank you Sam for your special business! A++++
Luther Park place Motor Card is becoming a top business unit in Rochester Minnesota. I appreciate their friendly and knowledgeable customer support.
Great experience with the new car purchase, ID.4 ordered online and picked up. Seamless experience
The general manager and sales team at Park Place BMW has taken great care of us.
We had such a great experience with Kate Gallagher that I went back and purchased a second vehicle from her a month after the first.
Everybody there made me feel welcome and very clean inside. The car was cleaned when we received it and detailing did a great job.
Very responsive and pricing was fair in comparison with other dealers I had been dealing with in florida
Came into Park Place to look at a car for my daughter. Salesman Aaron was wonderful to work with. Knowledgeable on inventory and product. Helped me choose the perfect car. Easy process. Thank you
Keelan was amazing, we enjoyed working with him so much! Was very informative! We’ve been pleased with our purchase.
It is always a pleasure to work with the friendly and knowledgeable staff at this dealership. The sales team always has my best interest and happiness in mind. The service staff is top notch. The finance team is delightful. I can’t say enough good things about the team at Rochester Audi.
A coolant line broke on my car. Park Place saw me first thing in the morning, had the part,. and I was under way in less than 2 hours
Nicole was my salesperson for my new to me 2015 audi a3, Nicole was a wonderful person to work with and was very knowledgeable of the car, she helped me with any and all of my concerns and made me a confident buyer. I would highly recommend anyone looking for a vehicle to give Nicole a shot!
Everyone was very pleasant and accommodating. My salesman knew a lot of information about the car I was looking at and was able to answer all my questions.
Nicole helped us to find the model and trim level that we could not locate elsewhere given recent supply chain issues. We nearly gave up on purchasing a vehicle altogether, but we were pleasantly surprised when she informed us of finding the car. Most of the paperwork, and financials were handled remotely, making a fast in-person delivery experience. We really appreciated Nicole’s efforts, follow up, and the overall experience working with her.
Almin is very kind, helpful and took the time to show us all the features of the vehicle. The staff is friendly as well. This is our second purchase at this dealership. We came back because of the staff. The dealership shows concern about our satisfaction.
I had an great experience getting a car with the dealership and Nicole was such a great help, I appreciate her helping me get the car I got!!
Nicole was awesome. She was extremely helpful, kept us updated on the delivery status of our new X5 and had everything ready to go when we arrived at the dealership. We are in and out in an hour. I’ve had many experiences with car dealers and this was by far our best one so far. I’d highly recommend working with Nicole.
Geoff was great to work with. He wasn’t pushy and was able to help us get the vehicle we wanted.
Great service! I was in and out with my new car!
I absolutely love my new 2022 BMW X1! Salesman Geoff Buchholz was super knowledgeable and approachable, he made the trade in/purchase process a breeze. Finance manager Tony was also great to work with. These guys take great care of their customers and their vehicles are all top of the line. I definitely recommend Park Place Motors Rochester to anyone looking for their next car!
Every part of my car exploring, to test driving, to purchase was stress free and respectful! And Geoff/my Sales Associate has gone above and beyond to ensure that I love my new car and that I have a seamless experience!
Very professional and took time to go over every last detail of the car purchase.
Nicole was my salesperson at lutherauto, and was a very wonderful person and helped me through every step of buying my new car, she made me feel confident and comfortable in my purchase and I would highly recommend anyone looking for a new car to give her a shot!
Geoff was a delight to work with and I am so happy with my new vehicle! Thank you for making the buying and selling process so easy!
Great service and Aaron was wonderful to work with for our new vehicle.
Great service department. Car was done earlier than expected. Was offered a shuttle. Honored VW online prices.
Have consistently been impressed with service provided/ James is outstanding and the rest of the team is as well.
Great dealership handled all parts of the transaction professionally with the utmost courtesy. The GM Sam and business manager Tony were great to work with.Highly recommended for buying a Volkswegen like I did, bo dealership games or gimmicks
This was the best car purchase experience of my 60-odd years. I routinely loath car buying, being an ex dealership mechanic, I know the business and my knowledge makes me very sensitive to manipulation and BS. I felt none of that here. My salesperson Wendy was a gem of good information, responsiveness, and easygoing humor. I knew she was exceptional after a couple of phone calls. (I didn’t actually go to the dealership until I collected the car.) But in the back of my mind, I was always waiting for the moment when some manager would pressure for an ...
Very helpful, love working with Sam. He worked me to get me the card I wanted.
Drove down from the cities, and the folks at Park Place took great care of us. Second recent purchase at a Luther dealership and they did not disappoint. Overall, we are very pleased as the dealership made the buying process and a pressure-free and enjoyable experience. Thanks to Andy, James, Steve, and Paul.
Park Place BMW was more than helpful with everything that they could've helped me with. They answered all my questions & gave me information on everything that I could of possibly needed for the purchase of a car through them. Their service was very friendly & exceptional. I would definitely recommend them to anybody looking for quality cars from a respectable company.
The service at Luther Park Place Motors was great. I left a chat message on Friday evening, March 4, 2022. Nicole Haverty called me Saturday morning, March 5th and let me know the car I was looking for was in stock. I had some questions about the car and Nicole was able to answer my questions. We decided to drive to Rochester to see the car and give it a test drive. We liked it and purchased it.Nicole Haverty and our finance person were great. It was a very pleasant experience.
Professional, friendly and fair… a pleasure to deal with… I will definitely return for service and to purchase next vehicle… Nicole did a great job of presenting the product and dealership in a very positive light…
Paul Betcher was very helpful, especially during this difficult market. He knows his cars and enthusiastically educated me on features
They’re knows how to treat their costumes with respect and welcome them with happiness
Excellent customer service and car buying experience. I appreciated matching my trade-in offer from another dealership. Rock chips on the windshield should have been fixed, however..
Very nice working with Nicole. Knowledgeable without being pushy. Got me in and out fast and the dealership beat my pre-arranged financing rate by "a lot". Even got Moose plates at no extra expense.
It's clean. Small but has alot to offer. Has a great show room in the lobby too
Paul Betcher he’s our man. He was great helping me get the car I love. Answered all the questions we had and helped me in the car with all the buttons. Paul, I will be back for more help too. Still learn. I will definitely brag Paul up with everyone I know. Thank you so much!
Had a very good experience here! Had all paperwork lined up and ready to go. Was in and out with in a hour. Everyone seems very friendly and I got the car of my dreams!
Very nice employees, fixed my mistake with easily with a sense of humor. Very much appreciated salesman caughting the mistake.
Keelan was welcoming and friendly to us Very knowledgeable about products he was selling.Encouraged us to call or stop in to dealership with any questions. What more can I say,I just bought my first Audi,Brand New.
Amazing experience from Tony in finance and Geoff in sales! I bought a new Tiguan and love it!!! Very helpful with whole process! Would highly recommend this dealership! I will definitely keep going back!
I was so happy to be working with Nicole! Her response time and communication was very timely. The vehicle I was looking for was not on the lot, but she was able to locate and deliver. Much sooner than I anticipated! James was very cordial always friendly and checking in with me every time i visited the dealership!
We had a great experience with this dealership. Nicole Haverly is the best! She was informative, patient and knowledgable. Was great to work with her!
Very responsive Kept me informed Did a nice job preparing the car GM came by to meet me
Excellent customer service, outstanding attention to detail, personable sales team, upholds the brand well, overall very positive experience.
Great communication, a lot of knowledge on the car I wanted. And fast process. Car was beautifully detailed to my liking. Employees were awesome !
clean. organized. salesman was class act. would recommend my best friend to shop for a bmw here.
Sam C. was very knowledgeable and helpful. The finance department was amazing and found a lower rate easily! All the staff were friendly and willing to help.
I had a great experience from start to finish: I will certainly buy my next vehicle here! Aaron and Jared were wonderful!
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