Customer Testimonials
All employees were very friendly and great to work with. The new dealership building was amazing! This is the second vehicle we've purchased and worked with Paul each time. Service has been great!
Friendly and great to work with I love my new car and would recommend Becky to anyone
The dealership was well organized and meet my expectations for my trade in and had have a vehicle that meet my needs.
Our Salesperson Almin made our purchase so smooth ! I will recommend them to everyone! He drove my new vehicle to my home which was over an hour away from the dealership , best service ever ! Thanks to Brad, Almin, and Tony
Luther Park Place Motors was extremely attentive, caring, and professional! Almin was very accommodating and answered all of our questions! The sales tax associate was also professional!
Bram was extremely helpful and was honest throughout the process. Terrific transaction!
Salesperson had great communication. Honest about vehicle, condition, and was easy to work with on the purchase. It's a distance from where I live to the dealership but worth the travel to work with Brayan.
Overall a very nice staff. The dealership building was impressive with excellent car selection. Sales staff was amazing, very attentive to my needs and questions.
I like them enough to go back and purchase a second car this year. We now have TWO BMWs!
Very personable, knowledgeable, relaxed sales and support staff. Pleased with my first purchase so far will let you know about service accommodations after first visit
I had the pleasure of meeting Mitchell who made my experience at Rochester Audi very pleasant. He was informative, easy to work with and made our transaction stress free. 10/10!
Mitchell Meuer was amazing! Best sales person I've ever worked with!!
I had a very favorable experience working with Sergei. He was very knowledgeable about all aspects of all the cars I looked at, he was honest, transparent, very helpful, and went above and beyond to make certain that I knew and understood all of the aspects of the car I was purchasing through him
I’m going to thank a lot for Bryan and Tony and ll park Luther Employees.
Always great service from Joshua. Best service advisor. I can call anytime and if he does not answer he calls back within 3-5 minutes. Has always made me feel that I am the priority. Thanks Joshua for your exceptional service.
The dealership is incredibly clean. The personnel, from the front desk staff to the agents are kind and helpful. The response time was quick and all questions were thoroughly answered.
Great guys to work with, Mitch and Tony were very upfront and honest. Thank you!
My wife and I came to look at cars on Saturday. Our salesman was Karl. He is a very friendly and knowledgeable salesman. He showed us a few SUVs and he came with on the test drives as well. Talking with us the whole time. We ended up buying a very nice Lexus. Also the rest of the staff are very friendly as well and they showroom is very nice. Thank you
Both my wife and I had an OUTSTANDING experience with the car shopping at Luther VW in Rochester. Our sales person Rebecca (Becky) was professional and great to work with, not once did we feel pressure to make a purchase. She was also very knowledgeable about the new ID.4 that we came in to look. If she did not know she would find the answer(we love the honesty). Rebecca and the staff at Luther VW where a big part as why we chose to buy the ID.4 that day. We would recommend going to seeing Luther VW in Rochester ...
Great service from everyone at Park Place. I placed an order for Performance Center Delivery and it was handled flawlessly. Even thought it's a little drive I hope to check out their service department as well.
Park Place Motors is consistently a pleasure to work with. We’ve bought and/or leased cars with them for decades.
Very Professional! Great Experience!
Had an excellent experience at Luther Park Place!! Everyone was professional and friendly and I could tell they worked to get me the best deal possible for my car! Never in a rush to get you out the door and everyone goes the extra mile. Especially impressed with Aaron Bianchi for taking the time to get us through the financing part explaining each step with ease and being patient throughout the process making sure we walked away happy!
Sam is great! Makes sure I get taken care of every time I stop in.
Great and friendly service and a superb selection of vehicles. Brayan was great to work with, friendly and knowledgable.
Great professional sales experience from friendly people! This is our second car with them and we will be back for more.
Paul did a wonderful job showing the details of the car. Financial paperwork was cumbersome with some of the info they required and getting sold on wax jobs and warranties was painful.
Karl Schmidt was our Sales Consultant and Kate arranged all the financial paperwork. They both were amazing to work with and I highly recommend Luther Auto. Karl was our first point of contact. He coordinated our test drive and all steps along the way, and he followed up even after the purchase was done to make sure everything was going well.
This was our first time to buy a car from this dealer and our experience was super. We were greeted and helped by Sam. He was very nice, knowledgable and patient. He answered all our questions clearly and helped us to decide which car to end up buying. He was honest about the price and offerings we could get and treated us like your neighbors, a big factor that made us to buy one at our first visit. From test driving to final delivery, he demonstrated all functions and features and made sure we familiarized with everything. Haven't driven ...
It was a pleasure to work with Cole Kundert. He was professional, knowledgeable, and helpful. I will recommend him to my friends. I'm happy that this dealership is available in my community.
Overall good experience but there was poor communication about a car that was in production. We then had a good experience once it arrived.
Over all not bad. I wasn't pushed into buying what I was looking at; and I was looking at multiple cars at multiple dealerships. When I asked a very specific question about the car, they looked into it and got back to me in about an hour. The signing of papers still takes some time, I guess that is to be expected.
Always a great experience!
The best new car buying experience I have ever had. Karl Schmidt helped me navigate through all of my concerns and questions. I am a very happy happy customer and will definitely buy my next car from Karl. Best trade and best pricing!
Great service with delivery of my new car. Thanks to Paul and Tony.
We were very happy with our experience, they were friendly and made the process easy. We will definitely continue our future business with Park Place.
Good communication throughout. Very responsive, adaptive, and thorough. Would recommend! Paul was great to work with.
Very pleased with another Luther Auto Group dealership. Found a 2021 Ram online at this dealership called to make sure the vehicle was still on the lot before I took a drive down from St Paul to take a look at the vehicle. The truck was very clean and well maintained had less than 30,000 miles on it and beat the price from most Twin Cities dealerships from $1,500 to $2,500. Returned the next day with my wife to pick up the truck and we were in and out of the dealership in about one and a half hours. Our salesperson Bram Baier got ...
They did a great job. They answer their questions. They gave a very fair price.
DJ is always so helpful and professional. This my second vehicle from him. I will defiantly be back. He’s the first car salesmen that has been honest and trustworthy. I will be sending my friends and family to him.
Bryon did a great job and the service to deliver was very important to us.
Excellent, timely service provided by Tony Johnson and Michael Bangs with my trade in for a new vehicle. I especially appreciated their assistance in setting up the features on my 2023 Audi Q5. This is my third vehicle purchased at Park Place Motor Cars.
Becky and Tony were both awesome I would definitely recommend Park Place Motors to anyone I know looking for a car
We live in St. Cloud, MN, worked online via emails and text. Picked up the car a week later, ready to go. Great customer service. Highly recommend!!
Our salesman, Paul, was wonderful and got us into our perfect car! We couldn't have been happier with our car buying experience.
I’ve purchased two new Audi Q8s and my daughter purchased a VW Atlas from Paul Betcher. His service and attention to detail have been excellent. I wanted a certain color of Q8 that they did not have in stock, but they located one in Iowa, and brought it to Rochester. I live in the Twin Cities, but it’s worth the drive to Rochester, because they are so good! Park Place doesn’t play pricing games like the Audi dealers in the Twin Cities do; no LoJack and paint sealants added to inflate the price. My next new ...
Very good sales man and sales manager. they are patience and nice. of course the car works well. Hope every thing goes well.
Paul quickly got information to me about a vehicle I saw online and was interested in and sent it all to me right away. He was a great straight forward salesman. I am happy with the vehicle I bought. I am from out of town and this is the first used vehicle I have bought from your store. I am very pleased with it.
Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purchase I have ever been apart of. We will certainly be back!
This is the third car that I’ve bought at Park Place Motors and there’s a reason I keep coming back…excellent service and great cars.
Great team, made the process really easy and enjoyable.
They are a great team! They stand behind their promise to their customers and are so professional and friendly!
Bram was awesome helping me find the vehicle I wanted and ensuring a smooth sales experience. The whole team made everything easy. No hassle, no need to haggle, they gave me a good price, good value for my trades and we're knowledgeable and courteous throughout the process.
Between original encounter and delivery trade in dropped $6000. When questioned they adjusted $5000. I feel they still owed me $1000. Not to argue but feel I was somewhat taken advantage of maybe?
Everyone did a great job, happy with my m240i xdrive, and the service overall was above and beyond with delivery. Thank you all.
pays to stay open a little later than the other guys. I called late, made an apointment to test drive for the next day and made a purchase
Clean, friendly, approachable, energy, good vibe, negotiates, teaching about vehicle, expensive, bright, pressure, willing, sold
Professional staff in the service department are always attentive, responsive, and engaged to provide Superior service with original factory parts work without defects or early failures in performance. Amazingly, my Audi Q5 performs well daily on cross country trips and local 200 mile trips smoothly and effortlessly. We are thankful for the car and service workers like Josh and his crews.
The staff were ALL courteous friendly and knowledgeable The most impressive was their unquestionable honesty.
We had a very nice and knowledgeable salesman. His name was Cole. They did our paperwork quick and Efficiently along with giving us drinks and snacks as we waited. Our car was detailed, clean and full of gas before we left to go home.
The best experience ever with buying a new vehicle. Met with Becky, she found just what we were looking for on their lot. Took it for a test drive, put a deposit, down to think about for a night and went back the next day to purchase. Becky and Aaron, in the finance department, made everything so easy. Would highly recommend!
They were very professional. I wish they had a Q3 that I could have tested. I had to go to another dealership to do that.
Great service & the staff were very easy to work with to get me in an amazing car! Will come back in the future to make another vehicle purchase.
Great experience! Excellent customer service! They listened and matched us up well with a car which was road ready and nice and clean. We are very satisfied!
Accommodating. Has a female sales consultant that is easy to work with. Nice vehicles to choose from.
They were very easy and accommodating with which to work..I don’t appreciate the 15 word minimum.
We felt privileged to buy my first Audi and Karl made us feel so special. Everyone at the dealership was very welcoming. We will definitely recommend Karl and Luther Motors in the future.
This dealership has very good customer service and great prices for cars and overall a very good dealership.
He greeted us as soon as we walked in and helped us find the perfect car with no pressure or up sale.
Professional and efficient process. Very easy to work with! Everyone I interacted with was great.
I have owned over 60 cars and I would rate Paul as one of the most insightful and asked great questions and listened to our answers. He made sure that I knew the car’s operation before I left. He came in on his day off and stayed until all my questions were answered.
Staff was very polite and helpful. New facility is spacious and comfortable. Location is good.
Karl has been very responsive and answered all my questions. Though this was a remote transaction I felt good about the interaction and everyone I dealt with was helpful and professional. Highly recommend this dealership!
Sergei and Demetrius were awesome. They helped my wife and I get into the exact car we wanted and we have been very happy with their service and professionalism. I’ll recommend this dealership to anyone looking for a new car.
Great customer service from super nice people. If you are there to make a deal And buy a car these folks will take great care of you. Thanks
They were very helpful and willing to help, I did not feel like I was being pressured into buying a car
Excellent services! Karl was great taking his time with us. A+ even if he is young!!!!
One of the easiest vehicles I ever bought. Only concern, they cashed my check without prior approval. They agreed to hold it.
Great experience! I had Mitch help me and I’m very happy with the car I got. So helpful with explaining everything from start to finish. I explained everything that I was looking for and sure enough I was heard. Highly recommend coming here for your next vehicle! Everyone is so nice and friendly!
Very friendly staff and clean/trendy establishment. I was greeted with a friendly smile and helped out the minute I walked through the door. Becky and Kate helped make purchasing my first vehicle to be an easy and fun experience. Both of them answered all my questions and educated me on everything I needed to know.
Awesome service and friendly staff that reassured me I was buying a vehicle from the right place.
Karl at Luther Park Place was awesome. Made the process super easy, no pressure, gave us options. 2nd new car at Luther and both were super easy processes and extremely professional!
Sam was great to work with on our car purchase. We will definitely go back to him for our next vehicle purchase.
We are in our 60's and Karl was the best sales experience yet. His tutorial on the car was beyond expectations. The experience with Karl would make us want to drive the 4 hours to buy from him again. He was professional and welcoming.
The dealership was very responsive to our needs. Everyone was very professional and helpful. Paul did a great job.
Everyone we worked with at this dealership was very friendly and knowledgeable. We enjoyed our test drive with Beck, and her willingness to answer questions was very much appreciated. Becky went above and beyond to address a specific concern we had about the car, for which we were very grateful.
We enjoyed our time at Luther the customer service was amazing! Thank you for spending the time with my wife and I to put us in a great car
This was a truly wonderful experience. They very knowledgeable, friendly and professional. They took good care of us, gave us a good deal on new Audi and answered all our questions.
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Great place to buy a car! Everyone went above and beyond to ensure a very smooth buying experience. Overall excellent customer service!
Karl was awesome to work with. He took extra time and made sure we were completely happy. The buying process was easy, and felt appreciated during.
Dealership was clean and welcoming although part of it is under construction. The vehicle was on a different lot but it did not inconvenience anything. We ended up at the lot where the vehicle was but could not find the actual building. Our sales consultant, Karl, came up to our vehicle and told us to go just up the road and he would meet us there. Karl was one of the best sales consultants. I was the most impressed by how well he listened to what we were looking for and the transaction worked out smoothly. He kept us updated ...